FAQ

SHIPPING

1. Do you ship worldwide?

Yes, we ship to most of the countries worldwide, like United States, Canada, UK, Germany, France, Italy, Spain, Japan, Australia, UAE etc. If you cannot place the order, please kindly contact us.

2. What is the shipping cost?

Free shipping for orders over US$39.9 (including US$39.9). US$3.99 for orders under US$39.9.

3. How long does the shipping take?

The shipping time usually takes between 7 and 14 business days to arrive at their destination but can take longer from time to time.

4. Why my package says delivered, but I didn’t receive it?

Sometimes e-packet tracking information can be incorrect, and packages are marked as delivered before they actually arrive – Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!

If you do not receive your order in a couple days, please email to imeeastore@outlook.com, within 14 days of the last tracking update, with your order number and tracking information so that we may assist you further! :)